Privacy Policy Visual Retailing

Commitment to Protect Your Privacy

Visual Retailing attaches great importance to protecting your privacy and therefore (personal) data are carefully processed and secured by us. In this Privacy Policy we explain which personal data we collect and use and for what purpose.

If you have any questions or concerns relating to our site or would like to find out more about how we collect, store or use your personal data, please contact

About Us

Visual Retailing provides tried-and-true techniques with cutting-edge 3D technology to improve processes in retail. We believe that the various complex processes of retail can and should be streamlined digitally, giving brands the resources they need to succeed in a rapidly changing industry. Read more here:

The personal data we collect & the primary purpose for collection

Visual retailing can process your personal data because you use our services and / or because you have provided this information to us. For example, you can provide us with your personal data when communicating with us, if you wish to receive further information about our services, if you wish to apply for a position within our organization or if you want to do business with us. We then process this personal data in order to implement our services and / or to inform you. Without this personal data, it is not possible for us to implement our services and / or to inform you.

Contact Form The personal information you provide in our Contact form is being collected to get in touch with you. They are served for legitimate business purpose, keeping you informed and providing the best possible service to you. Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights.

The provision of this information is voluntary. However, if you do not provide information requested, we may be unable to process your registration or enquiry. All information provided by you will be held in the strictest confidence.

We will only collect the personal information that is necessary for the purposes above. It includes the following (however is not limited to):

  • Name* and Last Name

  • Email Address*

  • Phone

  • Country*

  • Company*

  • Product selection*


If you subscribe to our Newsletter your Email address will be listed in our Marketing Email List via MailChimp. Your address will only be used to send you our Email campaigns and Newsletters.


We are also interested in data that says something about the use of our website, for example the number of visitors in a certain period, from which countries our visitors come and which pages are viewed the most. For this purpose we can register your IP address and domain name. In order to adapt the functionality to the user’s equipment, we also keep track of the type of browser you are accessing our website. The information collected is used to improve our services and marketing activities. The information obtained via this website will in no case be rented or sold to third parties.

Visual Retailing makes use of cookies when offering electronic services. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Visual Retailing contains some links to other sites. Please be aware that Visual Retailing is not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to the information collected by Visual Retailing.

Correcting, Updating or Removing Your Personal Information

Visual Retailing will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes, or if you no longer wish to receive information from Visual Retailing, we will endeavour to correct, update or remove your information as swiftly as possible. You can do this by sending a specified request to . In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number have to be made black. This is to protect your privacy. Visual retailing will respond to your request as soon as possible, but in any case within four weeks.

Data Storage and Retention

The personal data we hold is stored on Visual Retailing Servers and on the servers of cloud based database management services.. The starting point for the storage of personal data is that all data is not saved longer than necessary. Visual Retailing will therefore retain personal data for no longer than is strictly necessary to achieve the purposes for which the data are collected. With the exception of this, the data that we have to keep longer because the law obliges us to do so. For more information on where and how long your personal data is stored, and for more information on your rights of erasure, please contact us.


The internet is a global environment. The data that we collect from you may be transferred to, and stored at, international destinations, including destinations outside the European Economic Area (EEA). It may also be processed by international staff or data processors outside this area, who may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

Visual Retailing will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Automated decision-making

Visual Retailing does not take decisions based on automated processing on matters that can have (significant) consequences for people.

Transfer to third parties

Visual Retailing does not sell, rent or lease customer lists to third parties and will never reveal your personal data without notice, except when legally required or we believe in good faith that such action is necessary to:

  • comply with a legal request; or
  • protect and defend the rights or property of Visual Retailing.; or
  • act under urgent circumstances to protect the personal safety of users of Visual retailing or  to protect the public.

Changes in the Privacy Policy

This Privacy Policy can be changed. Visual retailing will occasionally update the privacy statement to reflect on company and customer feedback. Visual retailing encourages you to periodically review this statement to be informed of how Visual retailing protects your information.

Contact information

Visual Retailing would like to receive your comments regarding this Privacy policy. If you believe that Visual Retailing has not acted on the basis of this policy, please contact

Visual Retailing would like to point out that you also have the opportunity to file a complaint with the national supervisory authority, namely the ‘Autoriteit Persoonsgegevens’.


Samples of shown work are © Copyright of their respective owners. Please let us know if you want to use any of our images or texts.

iPad, iBooks, iBookstore and App Store are trademarks of Apple Inc.

Android is a trademark of Google Inc.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

ShopShape and StyleShoots are registered trademarks of Visual Retailing Holding BV.

MockShop and Sampleroom are trademarks of Visual Retailing International BV.

StyleShoots is Patent Pending.

Terms & Conditions of ShopShape SaaS solution

ShopShape SaaS
Terms and Conditions for provision of SaaS solution


Service Level Agreement (SLA)